@article{Pak2016evaluation,
author={Pak, S.S. and Davidova, A.A. and Taranchuk, E.A.},
title={EVALUATION OF THE QUALITY OF SERVICE IN BUDGETARY INSTITUTIONS OF EMERCOM OF RUSSIA},
journal={Problems of risk management in the technosphere},
publisher={Saint-Petersburg University of State Fire Service of Emercom of Russia},
year={2016},
pages={105-109},
volume={2016},
issue={3},
}