@article{Korolev2013cluster, author={Korolev, S.A. and Minkin, D.Y. and Orlov, N.A.}, title={CLUSTER PROCEDURES USE FOR ENHANCEMENT OF THE MANAGEMENT AND PROCESSING OF INFORMATION IN QUEUING SYSTEMS}, journal={Scientific and analytical journal «Vestnik Saint-Petersburg university of State fire service of EMERCOM of Russia»}, publisher={Saint-Petersburg University of State Fire Service of Emercom of Russia}, year={2013}, pages={101-108}, volume={2013}, issue={3}, }