%0 Journal Article %T CONCEPT OF EVALUATING THE EFFECTIVENESS FUNCTIONING CONTROL CENTER IN CRISIS SITUATIONS AS COMPLEX ORGANIZATIONAL AND TECHNICAL SYSTEM %A Ivanov, A.Y. %A Klavdeev, A.G. %A Petrosyan, S.A. %K ontrol center in crisis situations, automated system, efficiency, ergatic system %J Scientific and analytical journal «Vestnik Saint-Petersburg university of State fire service of EMERCOM of Russia» %D 2015 %N 2015 %P 6 %I Saint-Petersburg University of State Fire Service of Emercom of Russia