Abstract and keywords
Abstract (English):
In article psychological aspects of negotiation process and methods of adoption of optimum decisions in negotiations, by means of application of the cause and effect chart (Isikava's chart) and Pareto's charts are considered.

Keywords:
communications, negotiations, psychology, negotiation process, psychological modeling, optimum decisions, Isikava's chart and Pareto's chart
References

1. Soshina O.N. Psihologiya upravleniya kommunikaciyami v zhiznedeyatel'nosti cheloveka. Kommunikacii v social'noy i professional'noy deyatel'nosti. SPb.: Izd-vo «Layf-print», 2012.

2. Fathutdinov R.A. Upravlencheskie resheniya. M.: Izd-vo «INFRA-M», 2005.

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