EVALUATION OF THE QUALITY OF SERVICE IN BUDGETARY INSTITUTIONS OF EMERCOM OF RUSSIA

Pak SHE S; Davidova A A; Taranchuk E A

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EVALUATION OF THE QUALITY OF SERVICE IN BUDGETARY INSTITUTIONS OF EMERCOM OF RUSSIA

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EVALUATION OF THE QUALITY OF SERVICE IN BUDGETARY INSTITUTIONS OF EMERCOM OF RUSSIA

Journal: PROBLEMS OF RISK MANAGEMENT IN THE TECHNOSPHERE Volume 2016 № 3 , 2016

Rubrics: ECONOMY, CONTROL SYSTEMS

Pak SHE S ¹

Davidova A A ²

Taranchuk E A ³

Author and publication information

Authors:

1. Saint-Petersburg university of State fire service EMERCOM of Russia

2. Saint-Petersburg university of State fire service EMERCOM of Russia

3. Saint-Petersburg university of State fire service EMERCOM of Russia

Type:

Article

Pages:

from 105 to 109

Status:

Published

Received:

12.09.2016

Accepted:

20.09.2016

Published:

25.09.2016

Language:

Russian

Keywords:

budgetary organization, quality of services, method of calculation

Abstract and keywords

Abstract (English):
The article deals with the organization and assessment of the quality of service provision in the budget organizations EMERCOM of Russia. It proposed a set of indicators to assess the quality of services in the part of activities related to the prevention and extinguishing of fires.

Keywords:
budgetary organization, quality of services, method of calculation

References

1. O razrabotke i utverzhdenii administrativnyh reglamentov ispolneniya gosudarstvennyh funkciy i administrativnyh reglamentov predostavleniya gosudarstvennyh uslug: Postanovlenie Pravitel'stva Ros. Federacii ot 16 maya 2011 g. № 373. Dostup iz sprav.-pravovoy sistemy «Garant».

2. Upravlenie razvitiem instituta gosudarstvennogo regulirovaniya ekonomiki: monografiya / H.S. Pak [i dr.]. SPb.: Izd-vo SPbUUE, 2016. S. 143-164.

3. Ob utverzhdenii Administrativnogo reglamenta Ministerstva Rossiyskoy Federacii po delam grazhdanskoy oborony, chrezvychaynym situaciyam i likvidacii posledstviy stihiynyh bedstviy ispolneniya gosudarstvennoy funkcii po nadzoru za vypolneniem trebovaniy pozharnoy bezopasnosti: Prikaz MChS Rossii ot 28 iyunya 2012 g. № 375. Dostup iz sprav.-pravovoy sistemy «Garant».

4. Ob organizacii predostavleniya gosudarstvennyh i municipal'nyh uslug: Feder. zakon ot 27 iyulya 2010 g. № 210-FZ. Dostup iz sprav.-pravovoy sistemy «Garant».

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