FACTOR APPROACH TO THE FORMATION OF ESTIMATES QUALITY OF TRANSPORT SERVICES TO WATER TRANSPORT
Journal: SCIENTIFIC AND ANALYTICAL JOURNAL «VESTNIK SAINT-PETERSBURG UNIVERSITY OF STATE FIRE SERVICE OF EMERCOM OF RUSSIA»
Volume 2014 № 1
, 2014
Rubrics: ECONOMICS, MANAGEMENT SYSTEMS
Authors:
1.
Saint-Petersburg university of State fire service of EMERCOM of Russia
2.
Saint-Petersburg university of State fire service of EMERCOM of Russia
3.
Admiral Makarov State university of Maritime and Inland Shipping
Type:
Article
Pages:
from 73
to 78
Status:
Published
Received:
12.03.2014
Accepted:
20.03.2014
Published:
25.03.2014
Language:
Russian
Keywords:
quality, transport service, factor, indicator, water transport
Abstract (English):
The analysis of current approaches to the management of the quality of transport services based on the principles of quality, determined by the mechanism of their relationship with the factors of the quality of transport services. A critical analysis of trends in the ratio of absolute and relative freight water transport.
The analysis of current approaches to the management of the quality of transport services based on the principles of quality, determined by the mechanism of their relationship with the factors of the quality of transport services. A critical analysis of trends in the ratio of absolute and relative freight water transport.
Keywords:
quality, transport service, factor, indicator, water transport
quality, transport service, factor, indicator, water transport
1. Transport i svyaz' // Federal'naya sluzhba gosudarstvennoy statistiki. URL: http://www.gks.ru/wps/wcm/connect/rosstat_main/rosstat/ru/statistics/enterprise/transport/# (data obrascheniya: 01.10.2013).
2. Na pervyy plan vyhodit kachestvo transportnyh uslug // Morskie vesti Rossii. URL: http://morvesti.ru/news/index.php?news=21298 (data obrascheniya: 04.10.2013).
3. Strategii razvitiya vnutrennego vodnogo transporta do 2030 goda: proekt // Ministerstvo transporta Rossiyskoy Federacii. URL: http: //www. mintrans.ru/documents/detail.php?ELEMENT_ID=20607 (data obrascheniya: 30.09.2013).
